Swiggy — Didn't get my refund

I please a order on 4th September in swiggy due to some technical issues they cancelled my order and didn't give my refund that time .when i contact with swiggy customer service they say after 24+2 hours they will give the refund back but they don't after that i will contact again and always they says i get my refund after 24+2 hours later but don't get . Today is 12th September but still now i didn't get my refund .i would requested you please help me to get my refund back