[Resolved] Swiggy — dinner order not delivered. | |||
We had ordered dinner last night, paid on line but the parcel was not delivered. The delivery person who took the delivery was not reachable after he picked up the order from the restaurant. When we called the your call center they said they do not have the mechanism to track the person. This is nonsense. We did not get the parcel nor the money. I want this sorted out by the have the refund of the money. Was this information helpful? | |||
Jan 16, 2020 Complaint marked as Resolved Verified Support Dec 15, 2019 Swiggy Customer Care's response Hello Nishat, we're disappointed to know that we were unable to deliver the order as promised. Also, it hurts us to know that you didn't have a satisfactory experience with our support team. Please allow us to address this in a better way by writing to [protected]@swiggy.in with your registered details & relevant order ID. We look forward to turning this around for you.
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h through SWIGGyt on 15.11.2019 . The order was for two parties mulch costing Rs 120/_. But my card was debited
D twice. Arrange to sword credit of Rd 120/_ to my catd.