Swiggy — disappointment from the services

Address:	122001
Website:	Swiggy Support <[email protected]>

Hi,
It vikas, plz refer the the report on order number [protected] which happened on 29th july 2017 (Saturday)

We ordered food through swiggy from saleems (Chattarpur, new delhi). We got the confirmation around 10 : 59 pm that our order is expected to arrive in next 47 mins but to our distress we we got the a call at 1 am that your order has been cancelled. Imagine a situation wherein a family has waited for food for 2 hours and at last got the confirmation that your food order has been cancelled as the restaurant got closed. We left with no option to go any where at 1 am slept with empty stomach. I on the same day wrote an email to swiggy on which to my surprise they wrote me reply that they will give us a discount of rs 75 on our next order, must say very shameful act by them.

This shows swiggy compares its customers with money, or say they evaluated the empty stomach of family members with 75 rs