Swiggy — escalation of atul katara and laxman hipparge

chetan chougule

from Solapur, Maharashtra

Address:

Pune, Maharashtra

This is escalation of your customer care executive atul katara and delivery boy laxman hipparge at pune location.

My order #[protected] has been cancelled forcefully by atul katara and spoken in informal way. Also atul katara rejected to transfer call to his manager. Atul katara kept me online long time without doing conversation with me and applied cancellation charges though my order is not cancelled from my side.

This is swiggy's shameful and ridiculous service. Please take the actions on these people and also double amount needs to be refunded as i couldn't put order with other service providers due to such pathetic employees.

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Comments

Akshatha Dinesh

from Mumbai, Maharashtra

In a week, 4th time in a row swiggy have screwed my order, either they have delivered stale food or have not delivered the food at all. Most of the time they have delivered the order very late

Pankajsethi

from New Delhi, Delhi

Feb 27, 2022

I made a complaint on my order id in the below picture, swiggy has turned as a cheater I request all to stop using their services they will rip you. At 9.56pm complaint I got a message stating an apology for delay of order and will be delivered at 10.02 pm and at 10.05 pm I got messages order has been cancelled and full amount has been charged as delivery guy couldn’t reach me. A prepaid order with delay was ripped off by swiggy on putting a wrong blame on customer. What a service . Efficient service assistant oyasi says can’t do anything . I am posting this on Facebook for everyone to know . Have all chat records