Swiggy — every time when order is placed one item is missing

Address:

Pune, Maharashtra, 411041

Communication between the team is not good at all, the most problem is seen in the delivery boy they don't see the menu or receipt what has to carry, and most bad thing is when i did chat with swiggy they sent me agent no. Which is continue busy no one is picking call or no one has called back regarding problems is your app porviding free food on there is no charges for us that we are treated like this intested they called the restaurant and said that oreder is cancelled how it is cancelled when the bill is paid just explain it. And i want strict and quick action on this we are no here to beg or be treated like beggers.