[Resolved]  Swiggy — Executive behaviour & food

Today we have ordered Biryani from Supreme BBQ Kitchen through Swigy order no. #[protected] and food was delivered by Zeeshan Shaikh.

The delivery boy was not weares the mask and uniform and he was looking very unprofessional and ugly.

When he was delivered the food to us said that " Aapko is restaurant me kya acchha laga, sada hua restaurant hai, khana bhi sada hua hai, aap dekhoge to khaoge bhi nahi." And he was not ready to deliver the food on doorstep he told that come down and collect it.

The delivery boy behaviour was very inappropriate and food also not good.

Taste was not good and it was not hygeninc.

This kind of service we are not excepting from swiggy.

I have taken a membership and using past few months but today's behaviour is very unprofessional and unacceptable.

Hence I am thinking to stop to use swiggy.

Request you to please check and take a necessary action to save your loved and good customer.

Expecting positive response from swiggy at the earliest.
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Jan 1, 2022
Complaint marked as Resolved 
Swiggy customer support has been notified about the posted complaint.
Nov 29, 2021
Updated by Ranjan Pedalu
Today we have ordered Biryani from Supreme BBQ Kitchen through Swigy order no. #[protected] and food was delivered by Zeeshan Shaikh.

The delivery boy was not weares the mask and uniform and he was looking very unprofessional and ugly.

When he was delivered the food to us said that " Aapko is restaurant me kya acchha laga, sada hua restaurant hai, khana bhi sada hua hai, aap dekhoge to khaoge bhi nahi." And he was not ready to deliver the food on doorstep he told that come down and collect it.

The delivery boy behaviour was very inappropriate and food also not good.

Taste was not good and it was not hygeninc.

This kind of service we are not excepting from swiggy.

I have taken a membership and using past few months but today's behaviour is very unprofessional and unacceptable.

Hence I am thinking to stop to use swiggy.

Request you to please check and take a necessary action to save your loved and good customer.

Expecting positive response from swiggy at the earliest.
Verified Support
Nov 30, 2021
Swiggy Customer Care's response
Hi Ranjan, this is not the experience we wanted you to have with our delivery partner. We will be reaching out to you over a call to have this addressed, please bear with us.
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