[Resolved]  Swiggy — Failure to refund after cancellation

Order placed on 6-1-2022 paying Rs 435/ for delivery of Pizza from Pizza Hut through Swiggy was cancelled by Swiggy as the shop faced problems. Assured of refund by Swiggy but later received a message that the amount paid is charged as cancellation fee. Chats with customer executive not fruitful. I am entitled to refund and now with compensation for delay and deficiency in service,