Swiggy — Food adulteration(Rotten Chicken) of Biryani

Address:

Sri Perumal Nagar, Nanmangalam

Respect Sir/Madam, In Swiggy on 10/1/24 I have ordered Chicken Biryani from Salem RR Biryani Ungavam, Yashoda nagar, Keelkattalai, chennai. The food quality is worst and chicken is adulterated. It’s not fresh chicken and smells bad.

Looks They have mixed the chicken pieces in the biryani and it smells bad. The chicken pieces are black in colour and completely unsafe to eat.
Even inside the piece also the flesh is black.
I have already complained to Swiggy and no proper response from them on this. This kind of adulteration will ruin the public health and a strict action need to be taken on the restaurant and Swiggy. Please do the needful sir. I am attaching respective images. Please find.

I have already raised a complaint with food safety department. The below is the complaint reference number.

Your complaint Reference number 0115/2024.

Swiggy responded to me like nothing happened and the refund could not be given, I am expecting a refund of the order amount and a strict action on SWIGGY.