Swiggy — Food and response from swiggy is not upto standards

Date of the Incident: 18th Feb 2024
Order Details:
Order No #[protected]

Requested for:
Tangy Paneer Tikka Sandwitch from Subway
Bread: Multi Grain Honey Oats
Add on: Cheese and Toasted

Delivered:
Tangy Paneer Tikka Sandwitch from Subway
Bread: 9 Grain Wheet
Add on: Plain (NO Cheese and NOT Toasted)

Response From Swiggy partner:
We are providing Rs.50/- as compensation for your concern

Desired Solution:
1) I requested to replace the order with correct product
2) Send a delivery partner and collect the delivered food and return my full amount

Note:
1) I informed to your customer care representative as you are forcing me to eat whatever you delivered and providing a small token of refund for your incompetency to deliver the correct order.
2) I clearly informed your customer care representative through call am throwing out the whatever the food is delivered into dustbin.

Photos: For clear photos please check the chat history with your representative