Swiggy — food delivery marked incorrect

Address:

560100

I ordered food on 1st january, 2020. Food was not delivered. The delivery executive marked it as delivered. Contacted swiggy multiple times, no response. Everytime i contacted swiggy, the agent says 'let me forward it to relevant team'. Same when i sent a mail. I've attached all the screenshots. I just want justice. Want my compensation in full. Please help. This is my last option. I will not stand for swiggy looting me like this.