Swiggy — Food is not delivered and complain is not properly investigated

Address:	Kambatham latteri katpadi vellore
Website:	Swiggy.com

I ordered a food item for my family yesterday. Delivery agent asked my otp that he reached home to deliver order . But after I shared my otp. Order status changed to delivered. But food not delivered and delivery agent not able to reach after. I informed swiggy customer. They also tried to reach him. But he is not able to reached. Then swiggy customer care told me to raise a mail regarding this issue. I raised a mail. But they simply replied that food is delivered and they won't do any monetary adjustments