Swiggy — Food items missing from my order

Address:	Bundl Technologies Pvt Ltd, Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru 560029, Karnataka, India
Website:	www.swiggy.com

I ordered food from the Swiggy App on 18/05/2021 at 6:33 PM from the restaurant Al Baike Arabecue (A-1/15, Sector H, Aliganj, Lucknow) with the order number ORDER #[protected]. The order included the items Chicken Burger(4pcs or servings), Chicken Wings(4pcs or servings), Potato Fries Regular(2 servings) and Cold Drink(x4) for a total of Rs. 449. The order was delivered to me at 7:55 PM and had several missing items. The Cold Drinks x4 and the Potato French Fries x2 were missing from the order that was delivered. I contacted for help the customer support provided on the app for such incidents but the customer support was not willing to provide me a refund for the missing items which I paid for but never recieved.
The desirable resolution which I demand from the company for their inadequate delivery of services they are legally obliged to provide, is the whole amount of the money I paid(Rs. 449) for the order in cash or credit, not in kind(coupons, etc.) in any way.