[Resolved] Swiggy — Food-milk shake | |
I ordered two milk shakes. one was of good quality and the other one i..e, chocolate milk shake, which did not have any chocolate in it. I did talk to the customer care immediately and did send the photo of the item, but it is really sad that it is not solved. I paid rs. 150 for the item and I was told I will be paid back rs 41 initially, then rs 61 and then I was not ready to accept the offer and asked for the whole refund, the customer care support mr Mohammed replied saying we will not pay you anything. It is such a disaster customer care support you have swiggy. It is not the case of rs 150, but you should understand that we do not get money for free. Please refund amount rs . 150 or get me a replacement of my order. Was this information helpful? | |
Aug 21, 2021 Complaint marked as Resolved Verified Support Jul 20, 2021 Swiggy Customer Care's response Good Morning Jitha, we are very disappointed to know that you faced this unfortunate experience with your order with us and did not get adequate support from our customer care team. We will ensure that the issue is resolved to your satisfaction. Kindly drop us your order ID and a detailed breakdown of your issue on [protected]@swiggy.in, where we get on this pronto!
| |
Add a Comment | |
14%
Complaints
5056
Pending
0
Resolved
645
View all 5056 Swiggy reviews & complaints
+91 80 6746 6791
Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
View all Swiggy contact information
Post your Comment