Swiggy — food not delivered by swiggy

Address:

Gurgaon, Haryana, 122017

I have placed my order at 3:37 Pm and its been more than 1 hour I have been waiting for my food. I tried to contact swiggy delivery executive to enquire about my order he didn't answered my call. I raised request with swiggy customer care and got to know that restaurant is closed.

I'm still confused waht swiggy team, delivery executive and restaurant was doing for 1hour when restaurant was closed and if restaurant was closed who confirmed my order and why delivery executive was assigned.

Swiggy customer care is so rude that they don't even try to understand their customer's problems. Arun kumar hyderabad division was so pathetic person and he was acting team lead over there. Don't know how swiggy recruit employees.

Incident number: [protected]
Order number: [protected]