Swiggy — food order - order not delivered

Address:

Whitefield, Bangalore

This is reg order issue - the swiggy delivery partner did not deliver the order. While handing it over to me it fell down on the ground and all the food and other boxes fell down in front of my house. He took the boxes and thrown away, please check with the delivery partner on his number: [protected].
Its happened because bad packing, everything was pouring raita and gravy was spill over and bottom of the paper brown cover was completely wet. I got shocked and unfortunately i did not take the pictures. Now the delivery partner marked the order as delivered and the swiggy team is denied for compensation. He was clever and took away all the boxes and overs.

Then we called the customer are but rude response. I waited some time then no response then i ordered other food (Attached proof)

I have attached proofs.
1- conversation with the delivery partner regarding the issue
2 - delivery partner raised ticket - that proof
3 - my other ordered bill
4. Swiggy invoice

Lots of time waste, money waste, patience wait, my kids were hungry and had to wait long time and no food delivered. Please do the needful.