[Resolved]  Swiggy — Fraud delivery

I have ordered Food from Swiggy at 10:09. My order supposed to be delivered by 10:50. But i have received my orfer I received a call from delivery executive that he doesn’t have bike so he can’t deliver my order and request me to reassign delivery executive. When I request swiggy customer care to do the same. They said they can’t not deliver my order and forcing me to cancel my order. Why they are taking orfers when they can’t able to deliver. According to Swiggy we have to sleep hungry… I made to call to customer care they put my call on hold more than 20 minutes. They doing harassment with the customers.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 14, 2021
Complaint marked as Resolved 
Swiggy customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2021
Swiggy Customer Care's response
Hi Saurabh. I am disappointed to know that your order couldn't be delivered to you, and that you did not get proper support with it. Pleas email us the details of the order at [protected]@swiggy.in so that we can look into it and assist you further.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5048
    Pending
    0
    Resolved
    645
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information