Swiggy — Fraudulent activity by Swiggy

Ordered 1kg received half kg ...dont know what the hell is wrong with these guy's... There executive Mustafa is saying I have to wait for 10-12 hrs for you guys to investigate the matter.. Why the hell Dilievery executive didn't checked the quantity and why should I wait for 10-12 hours for food to be delivered?? You mean I should go to sleep and wait for you guys to wake up??? And why can't their executive raise the complaint on call why am I forced to write mails and get more frustrated and waste my time for your faults?? I am going to sue you guy's in Court for harassment and fraud towards compensation of Rs 10 lacs..sharing all details on social media platforms as well.

Order ID[protected]
After just checking the image of box they refused to entertain my complaint
.. I informed to delivery agent immediately and informed to your chat executive assistant well... and can they predict the weight by image?? If I share my complete picture they can tell me my weight..??? Hilarious... And this is their resolution?? I still have the "dabba" with me which cannot be filled with any sweets more 500 gm..how could they deliver 1 kg in such a small box?? I am now surely going to sue them guy's in Court with facts... And this time it will be for harassment and fraud both... I will make sure the company should get closed now...

Abhishek Singh
[protected]
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Verified Support
Jun 22, 2022
Swiggy Customer Care's response
Hi Abhishek, we hear your displeasure and we are disappointed to know about your issue. We understand your concern. Thank you for bringing this forward. We will be sharing this feedback with the restaurant partner so we can avoid such instances. We will provide stern feedback regarding the same and hope to be more mindful of this in the days to come.
Jun 23, 2022
Updated by Abhishek Singh1984
You will receive a legal notice from my office shortly
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