Swiggy — Fraudulent money

Address:

399,RANI RASHMONI BAGAN, SANTOSHPUR, near RASHMONI BAGAN pond

Yesterday i placed an order of Rs 230, and the order never reached to me suddenly in my status it was showing the order got canceled automatically... now when i am seeking for a proper explanation from their customer service they are saying that the delivery boy waited for 20 mins . I asked them why the delivery boy didn’t reach to my location directly when the address was given accurate and just half an hour ago i received another order from swiggy which was delivered now they don’t have any explanation. This is the new tricks swiggy started to do to their customer to fraudulent their money. No trust for swiggy now.