Swiggy — full amount not refunded

Address:

Pune, Pune, Maharashtra, 411057

Due to delivery executive denied to deliver the food to my location and cancelled the order from their side even I didn't. When I try to call costomer service for help they are giving me very late response to my replies. They said we cant contact our delivery executive and cancelling my order deducting half of my money of my order for compensation and close the chat.There is not my mistake still they are charged me for wastage of food. Even I didn't cancel the order
I experienced poor costomer support from swiggy.