Swiggy — got stale food.

Address:New Delhi, Delhi

I have ordered for a pizza from a top rating restaurant named John Carlos...and I paid 152rs after discount... I am so excited about my pizza because this is the first i have ordered from a never tasted restaurant just by seeing the ratings ... But when i recieved the pizza.. i felt thugged because it was cold and the veggies were staled, , the smell was very bad from the pizza. And i had to dump it.. because it was enough to make some sick and make hospitalize..but the actual disappointed thing was the response of swiggy team ... He just apologize and refund my only half money.. waste my 1hour... Without any replacement... This is not the first time swiggy do this... The service is very bad and unprofessional... The cc response is not satisfactory.. they send me the repeated msgs...i am totally disappointed with the services
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5051
    Pending
    0
    Resolved
    645
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information