Swiggy — I am complaining about how irresponsible and liars in swiggy

Address:

New Delhi, Delhi, 110085

I am super member of swiggy i am using swiggy 5-7 orders per day i also receive a swiggy mail that i am vp now this is not the first experience from swiggy that the incovinience cause to me back to back but today is the heights i placed order from moti mahal deluxe and the page is showing that order is confirmed and the delivery executive is assigned but as i am talking to swiggy executive on chats they will tell me that order is not placed on restaurant app as it is showing on page that order is confirmed so i am talking to him tht it's been 1 hour i want my order it's 10:30 pm but he again n again saying me that order is not placed after few minutes arguing with him i received an call from swiggy n the executive is saying items are not available at the restaurant i tell him that why are you lying both of you saying different reasons but he is stuck on his conversation that items are not available and no alternative items are available how can he do it like this not expected from swiggy you are losing your daily customer i want an action against it nd i am going to put all of these on social media that this happens to me and also i share screen shot to executive that it is showing me that order is confirmed but he is stuck i am disappointed very disappointed from swiggy...