Swiggy — I got melted chocolate

Address:

Salem, Tamil Nadu, 636005

Hi team,
I ordered homemade chocolate, but i got fully melted chocolate.. Its look like fully very slushy. We are waiting for my sister birthday.
Please refund my money its we saving for my sister, kindly we need quick action for this issue.
I already raised a complaint to swiggy support team, but still i didn't get my money back..
I attached picture please find attachment. Please refund my money back.

Thank you and regarding
Vikram