[Resolved]  Swiggy — I got scammed by the restaurant | swiggy officials still quiet

Order no: [protected]
Restaurant: kathi on the go
Ordered food worth rs.330 last night, after receiving the order found restaurant sent wrong and incomplete order, they sent 1 plain paratha instead of 4 kulchas and plain refrigerated cold rice instead of paneer pulao. Contacted swiggy via chat. Representatives were completely denied or refused to understood what exactly happend. I request you to kindly check the issue and revert asap.
Swiggy officials did not take any actions yet. They just took a non sense feedback. They lost the photo from social media and they are refused to provide any kind of refund or replacement.
Was this information helpful?
No (0)
Yes (0)
Dec 11, 2019
Complaint marked as Resolved 
Verified Support
Nov 10, 2019
Swiggy Customer Care's response
Hey Avijit, we completely comprehend your disappointment & did not mean to let you down. Kindly drop us an email regarding the issue via email at [protected]@swiggy.in from your registered details, so that we may look into it and resolve it asap.
Complaint comments 

Comments

I m getting order summary of some1 else who is ordering using my email id

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5051
    Pending
    0
    Resolved
    645
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information