[Resolved]  Swiggy — I have not received refund of the order that wasn't delivered

Address:700059

I had placed an order with swiggy on 4th june 2019 of amount rs462. The amount got deducted but the order was not placed. On contacting swiggy they said that the order didnt go through so they will refund the amount in next 5 working days. Its been 2 months since then and i didnt get the refund and my bank says that the amount is still with swiggy and i have proof for the same
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Jul 5, 2021
Complaint marked as Resolved 
NO STEPS HAVE BEEN TAKEN. WHY IS IT SHOWING RESOLVED?
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