Swiggy — I was charged cancellation fee and my order was self cancelled by company

Address:

New Delhi, Delhi

I was charged cancellation fee and my order was self cancelled by swiggy with this excuse that my number was not reachable. This is how this company is befooling customers by self cancelling orders and charging fee after making them wait for hours and taking food for themselves. I asked them if my number was not reachable then how come i recieved sms instantly! After cancellation and delivery man was waiting outside at that time.