[Resolved] Swiggy — incorrect order

 
1 Review
Mahavir Classik Soc. Elegant Bldg, Flat 705, Saki Vihar Road, Opp L&T Gate No.5, Saki Vihar Road. powai Mumbai 72, Mumbai, Maharashtra, India
 Chavancn on Jun 16, 2019
I had ordered Two ice creams from Tender Fresh using Swiggy app. Order # [protected], 16th June 1:24 am for ₹595/-, i had ordered for Choco bite chips ice cream half kilo and Blueberry Ice cream half kilo.
Instead of Blueberry ice cream they sent me Kala Jamun ice cream.
I sent multiple chats to Swiggy, but thy are not ready to replace the Kala jamun ice cream with Blueberry.
I want to log in the complaint because if i am paying for some product and they have sent the incorrect one, it is their duty to provide the correct product, they are simply denying thier duty.
I just want the profuct what i have paid for.

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Complaint marked as Resolved Aug 11, 2019
Thank you consumercomplaints.in
Really appreciate your help over this.
I am writing the comment after a long time but he issue was resolved in 2 days. Swiggy called and provided me a coupon of the similar amount of their error.
Thank you
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    Swiggy - incorrect order