Swiggy — instruction not followed, bad quality, no refund

drds14

Address:

New Delhi, Delhi, 110019

Ordered a drink from starbucks at 9.14 pm. Special instruction been given and was not followed again today. Even past two days starbucks messed up the order. This time i paid for the drink 63 rs from swiggy wallet and 252cash. Once the delivery boy left, i saw its not my order coz the special instructions were not followed. Called swiggy, they refunded only 63 of the total 315. Rest 252 they promised the delivery boy will come and give. Its 12.18 am still no one is here. Starbucks is also closed. The deliver boy mehmood has switched off his phone. He has the 252 rs of mine and now he decided not to give back. I have the horrible slushy drink lying here which is not even my order. 252 rs with that delivery boy. What kind of a service is this. I want my money back

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Comments

Rasesh SP

The order placed was - mini box of hot dogs.
Order received was some platter with fries and sauce.
On complaint the team only responds to us emailing them our issue with no other help.
This is cheating and gross misconduct

Expecting a refund for my order.
This issue has happened previously as well

Radhika Seetharaman

I am from urapakam chennai. I ordered food in Sangeetha restaurant urapakam . I live in apartment. My delivery executive name is mr arul. My order no :#[protected]..He refused to come inside and the apartment ask us to come to the entrance and get . But we asked to com inside and he behaved very rudely.