Swiggy — Issue with delivery boy

Ordered ice creams at cold stone from inorbit mall, Rakesh Reddy the delivery boy calls us and says it would be extra amount as the address mentioned wa Abhra instead of Bhooja and we cross checked and it was clearly mentioned bhooja. Then he says we need to add map... which no one asked till now and for that he says oh my god .. how come u don’t know this... so we said most people don’t know how to order .. he started showing attitude... then Shyam from customer care called and he said that Rakesh reddy is not ready to get the order and said it seems that we will abuse him... seriously is this what your Swiggy delivery boy and custom care talk to clients? I really want to know what kind of action is taken on these people. I will post this on all media. Finally end of the story that delivery boy demanded to only come till gate not to my flat. I really wasted an hour arguing on this matter, I hate kids waiting for that ice cream. U guys should really take care of it. Hoping some better result.