Swiggy — making fool to everyone

To the consumer forum
02/04/2020
Order id is #[protected]

Hello sir ma'am

This is harsh singh here and i just need to inform you that the things are not going good from our food delivery brand swiggy and i need a strick action in this type of case which they are doing legally and several of customers are getting trapped in this but no one question to them because customers don't have any option here.

Here is the mail which i sent to swiggy customer service and i got nothing... And the best thing is that they even don't get scared from this case and all words

(I ordered a 2 burger and they give me only one when i asked your customer representative about this he said i can give you coupon..

May i know are you guys playing with customers?

Representative name pratik ranjan and i'm from mumbai i recorded the live chats with your representative and several times i said him that please call your resturant and ask them about this but i didn't get nothing in response accept that coupon and when i told him that i don't want the coupon just arranged a burger for me because if i'm gonna order it again then again you guys are going to charge me delivery charge..
And the main thing you don't provide services dear just a # of money you guys need and luckily i bought this order to my office and i also believe that cctv is gonna make a mojor role here..

So in reply i got that i can't do anything the only thing i can do is coupon..
Which is valid for 30 days

So i'm just writing this to you and if there is no update regarding this then surely i'll gonna file case against you guys in consumer forum and just because of one burger you gonna pay high fine... Just wait and watch
Thankyou

Harsh singh)

And sir/ma'am i need a stick action about this legal scam please do something it's my i harder request to you because they maked an habbit to do this and in which the people don't have any other choices to do something
I would like to request you again please stop this kind of things which is not right..

Your's respectively
Harsh singh
(Mumbai)