Swiggy — misleading bills

I had placed an order which amounted to inr 400 however i had a coupon which i was entitled to redeem for order inr 299 and above but unfortunately even after ordering food for inr 400 i did not get the discount and on top of that the customer care were least bothered to resolve the dispute and kept me waiting with the hope that my money would be refunded. Also the approach of the customer care was not cordial and he was utterly unprofessional. This is not how a customer care personnel should be behaving with its customers. I was also promised for a call back fro the customer care too help me out, but that turned out to be false too.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5051
    Pending
    0
    Resolved
    645
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information