Swiggy — Missed One Item From My Order

Website:www.swiggy.com

I have ordered today's lunch from one of restaurant in our surrounding & I received my order I noticed one item is missed in that order. I tried to contact delivery boy but I'm unable to contact him after that ( I contacted restaurant and explained about missed item they said delivery boy missed item here send him and collect order).

( I Sent a mail To Swiggy About This Issue But no response. & I Received Mail Like This. )

Swiggy Support
Mon, Jul 17, 9:49 PM (10 hours ago)
to me

Dear Bhavanishankar D,

Our Support Representative has indicated that your ticket has been Resolved.

If you are not satisfied with the resolution provided, please reply to this email to automatically reopen the ticket.

Sincerely,
Support Team

& My Problem Is Not At ALL Solved. I Know This Is A Petty Case I Can Forget & Go But! If It Is A Bigger Product Or Very Expensive Whom Should I Ask ??. .
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