Swiggy — missing food items from swiggy

Address:400065

I ordered delivery online using Swiggy. The order number was [protected]. The amount was prepaid and while the order was delivered, one of the items was missing. I complained to the customer care but they refuse to compensate me for the missing item and they say they won’t replace that item either.

This is just one of the many issues I face while using Swiggy. Most often, orders aren’t delivered at all.
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They did the same to me, lets stop using swiggy. These ### should close the company and go away
Swiggy Customer Care's response, Dec 20, 2019
Verified Support
Hey Jagadeesh, we're sorry for the inconvenience caused. It's imperative for us to sort anything and everything that doesn't give our patrons the experiences that they deserve. Kindly drop us an email at swiggysocial@swiggy.in regarding the issue along with the relevant details, and we'll work on fixing the issue ASAP.
Swiggy Customer Care's response, Dec 20, 2019
Verified Support
Hey Jagadeesh, we're sorry for the inconvenience caused. It's imperative for us to sort anything and everything that doesn't give our patrons the experiences that they deserve. Kindly drop us an email at swiggysocial@swiggy.in regarding the issue along with the relevant details, and we'll work on fixing the issue ASAP.

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