Swiggy — missing order and worst customer support

I ordered from burger king in bengaluru. one of my item was missing. when i talk to swiggy customer care, they just offered me 30rs coupoun. when i told them that my missing item is worth 90rs. they replied that they cant do anything, they just can offer me 30rs coupoun.
order id : [protected]
customer care call person name : sourabh mandal
chat support : AH_g.kranthibabu
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As i was hungru I have placed an order through swiggy by 0:51amJan1 2019 ([protected])i ordered triple chicken feast pizza but i got ice cold veg pizza then i called up swiggy customer care regarding the issue they are unable to solve my problem the amount i paid was 644 Rs and tip as well as it is new year 25Rs

Having done the payment through net banking I have had a message prescribed like this, "Payment Alert: Your payment for order was not completed etc." But my account has been already debited, hence I am looking forward to your kind co-operation & needful to entitled me the said amount as soon as possible.

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