Swiggy — money deducted but order failed from their end, money still not refunded

Order no: #[protected]
Date: 2nd september 2019
I ordered from swiggy from a restaurant called "the bowl company" amounting ₹97/-
The amount was deducted from my bank account but the order failed. Upon contacting, they said that my money will be refunded within 2-4 days. No money refunded
Upon contacting again they asked me to wait till 06.09.2019 for the amount to reflect in my account. Its 07.09.2019, but they still ask me to wait. The screenshot clearly shows that swiggy received the money. Please refund my amount
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Order not delivered to the address.It got cancelled from swiggy on own choice.swiggy is running fraud system in our country.it must be ban .it should pay penalty for doing such.

Foods items ordered has not been delivered.kindly check the attachment below.
One red chilli chicken not given but we ordered 2 red chilli and 1 carrier meal
Order number-[protected]

Raita quality was so bad. It is very thin and taste was so bad.
I think katani provided me old food...

It’s katani restaurant in 26 sector Chandigarh

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