Swiggy — My Order have not received

Address:

Hyderabad

I have Order food in Swiggy Yesterday date:April13th, 2023. but I didn't received my order. I have raised the issue in Swiggy support but they haven't resolved my issue at all i tried reaching them many times but i didn't get proper response from them. Please look into the issue and help me for getting back my money. Please let me know if you need any further details.
Thanks a ton in advance.