Swiggy — my recent order no. [protected]

Address:Mumbai City, Maharashtra, 400060
Website:www.swiggy.com

Had made an order for berhouz biryani at 8-33 pm today. Got message that order has been confirmed by restaurant and saw in swiggy tracker that food is being prepared. At 10-30 pm after 2 hours the order was cancelled for some issue with your delivery persons. I spoke to berhouz and they confirmed food was ready by 9 pm. My son cried not getting it.
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Swiggy customer support has been notified about the posted complaint.
Oct 14, 2018
Updated by Saayan Choudhury
Has Swiggy bothered to reply to the concerning case? Haven't got any intimation though and it's nearly 48 hours!!!
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Has Swiggy bothered to reply to the concerning case? Haven't got any intimation though and it's nearly 48 hours!!!

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