[Resolved]  Swiggy — no refund and no prior cancellation confirmation

I had ordered from a local store on swiggy to a saved location which i normally get delivery on, after some time the delivery executive calls me and says the location is different from map, i informed him that i have been taking deliveries on that location from swiggy for a long time and this is the first time that they are saying they cannot deliver. It absolutely makes no sense. My entire order for amount of rs. 298 got cancelled without a penny refund and they call it as a wastage charge, for heavens sake that's my that i've lost for your error and you can't even bother to understand this. Absolutely ashamed of this service and want my money back.