Swiggy — no refund of rs.115

Address:HNO 13102 STREET NO 5A NAMDEV NAGAR BHATINDA, Bathinda, Punjab, 151001

I have made payment of rs.115 on 30.03.2019 order was failed but payment was deducted till date no refund has been made.

Payment gateway atom technologies has confirmed that the payment was successful but order was failed but no refund has been initiated

I am repeatedly taking the matter continuously but no refund has been initiated from the swiggy.
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I havent' received my order. order id: [protected]
From yesterday I am trying to get in touch with support.
They are resolving all the tickets without any resoluction.
kumarn0033's reply, Apr 18, 2019
I haven't received my order. order id: 38589167473
From yesterday I am trying to get in touch with support.
They are resolving all the tickets without any resolution.
I have tried their support number it says that there are no active orders.
I have tried their help desk chat, no reply from anyone.
Even if they reply they will close the issue without confirming with user.
One of the worst support I have ever seen. Simply they will be advertising as if they are good in this field
Packing is not correct... missed food quntity order number #[protected]

Food was pathetic. I had ordered Shahi paneer.. I have received some white gravy pathetic taste bhaji.. It's too much... Please don't serve if you can't make it right
I ordered from swiggy and it shows 32 min to delived and 20 min later i got a massge ur order cancelled because of no bla bla reason and deducted money form my online payment ...

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