Swiggy — non delivery of food parcel

Address:

Khordha, Odisha

Delivery executive sangram kumar jena did not deliver a pre paid food parcel at 11 pm and blatantly lied about it resulting in unnecessary hassle. Operation head bbsr kept assuring but in vain. Even after 2 hours, food wasn't delivered, money hasn't been refunded. The timing inconvenience resulted in unavailability of ordering again because restaurants in bhubaneswar close about that time. This is the third time i'm facing this issue with swiggy. The hassle was highly unethical and unprofessional.

Order id : [protected]