Swiggy — Not delivered and not refunded

Address:E-1 , 784 , Gali no 19 , 4th Pustha , Sonia Vihar , New Delhi
Website:Consumer complaint

Dear Sir / Madam,

I am writing to you to raise an issue about: Online Food Odering

The issue that I have experienced was: I have ordered to home address Sonia Vihar to Subway and after 45 mins, I got a call from delivery boy, that where I have to come, I tell them that you have my address, so come to my address but they said I have a bicycle, so I can't come and then after I got a call from swigge and they cancelled my order and they said I can't refund you...is this service give swigge ...I can't understand

It occurred on: 11/04/2022

Yes offcourse

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Susheel Kumar

Order Number:[protected]
Registered Email Address: [protected]@hotmail.co.in
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi Susheel. We request you to email us through the help section of your app or to [protected]@swiggy.in with relevant details and images and they will check your case history in detail and revert with a resolution.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5048
    Pending
    0
    Resolved
    645
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information