Swiggy — not meeting consumer help requirements, avoiding any resolution for past 3 times.

Address:

560045

Hi, I have been facing major customer support from https://www.swiggy.com/bangalore/restaurants (SWIGGY). This has been happening for past three times. I received stale food, food with inadequate quanity and posted them as soon as I got the order. instead of giving my refund back for that particular item, thry ignored my request for last 3 times. This is non negotiable. We should be assured of the worth of money we are paying to swiggy and they should make sure of that. I want to take this to higher authories and help me getting my refund back! It is not about the money, but my right to get my money back if I don't find the food adequate for hygiene and also my money. i am also adding screenshots of customer support chat with swiggy.