[Resolved]  Swiggy — Online food delivery services

I have ordered food online via Swiggy application I have selected my home location as per GPS as well as I have updated my home address manually along with the landmark. delivery person from Swiggy reached incorrect location and now he is saying that he will not deliver my order and in order to deliver order he will charge me extra. after that I received call from Swiggy order management team I had a word with Mr. Amaan and instead of delivering my food order he is trying to convince me to cancel my order and get refund. I asked him to connect with me with your supervisor then mr. Md. Talha Khan he also guided me to cancel order instead of delivery.

It's a kind of fraud with the user and charging extra money, it's a mental harassment for user.
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Oct 19, 2022
Complaint marked as Resolved 
Verified Support
Sep 18, 2022
Swiggy Customer Care's response
Hi Vikram, we regret disappointing you. Customer satisfaction is our utmost priority. Please write your concerns to us at [protected]@swiggy.in with your registered details. We will definitely address them.
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