Swiggy — online veggies delivery

Website:

swiggystores.freshdesk.com

I am writing to you to raise an issue about: online food ordering

The issue that i have experienced is explained below

Our order number is #[protected].
Name: mrs swetha.

We placed an order for 13 items at kovai pazhamudir nilayam, madipakkam. Among these 2 bunches of coriander leaves, 2 bunches of pudina leaves, and 1 piece of bottle gourd were not delivered. Besides, the bill was not supplied. As we requested the order to be delivered at the doorstep due to the pandemic, we cannot inquire right off reg the missing bill to the agent. I already raised the issue with swiggy csrs, but because there was no bill supplied, no further action was taken and the ticket was closed. How is this acceptable and why should not i be given a refund/aforesaid veggies redelivered?