Swiggy — Order[protected]

Address:

Gurgaon sector 23

I have been trying to get refund for my order but swiggy is not helping me. They are not even replying. I contacted them on chat they said to email them and they will get back to me within 8 hours. It’s been 72 hours and no one has reached out to me. I contacted their fb messenger and from there as well no responses . Here is my complaint

I ordered form deepak Chinese at 8:12 and you guys delivered me this order after 2 hours when I revived the order the rice was rotten and had foul smell. I immediately contacted your support for help and rather than helping me and replacing my order they redirected me to email

I will report this issue to consumer court and will chane kise this to evey social media platform

Regards
Ashima