[Resolved]  Swiggy — Order canceled unnecessarily and not refunded my money

Address:Sajjan bakeries swiggy Davangere
Website:Swiggy.com

I ordered a cake on 13 Oct 2021 at swiggy app so due to heavy rain delivery was not done so they told ur order is canceled u will be charged 100% cancelation fee ...why this I didn't received order simply I have to pay to them 180₹ so I want justice and action against this fraud
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Nov 22, 2021
Complaint marked as Resolved 
Swiggy customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2021
Swiggy Customer Care's response
Hey Syed, we're sorry to know the trouble you had to face while ordering with us. This issue has been highlighted and our team will be investigating this matter and will clear the air on this.
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