Swiggy — order cancellation scam

Address:

New Delhi, Delhi, 110025

Placed an order on swiggy today and paid online for it. An hour later deliver guy cancels the order. He was not even in my society which is a very big place in itself and has hundreds of flats. They charged me 75 rupees for his inability to locate such a big and popular society. Customer care was unhelpful. Reason given was that i was not answering their phone calls. Well, i did not get a single phone call. And since he wasn't even in my society, i wasnt expecting a phone call. Ordered 15 times in the last 30 days and never had this issue. Won't be ordering again.