Swiggy — Order cancelled after an hour of order

Order number #[protected], was cancelled after an entire hour of waiting.
After ordering i got a notification that restaurant had confirmed my order and a delivery boy was out to pick it up.
30 mins later the delivery boy reaches the outlet, which was notified to me as well.
After 30 more mins i get a call from swiggy saying that the restaurant has informed them that they don't have the thing i ordered.
The swiggy official was claiming that it only took then 50 mins to get back to me rather than full hour. And then said that my money will be refunded (as if he was doing me a favour).
What about my time? What about my hunger? Can they refund that too? Horrible service.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5051
    Pending
    0
    Resolved
    645
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information