Swiggy — order issue : not getting on time and giving wrong information

Team

I have raised the order on today 8 pm and he has confirmed tgat it will get within 34 min but i was not get delivered after hrs also. After 30 min i was start the chatting with representive and informed him he is going to wrong direction it was lelin nagar so i have informed to follow my cell location direction and he has confirmed but after half an hrs again its not get delivered and he has moved to samata nagar and again u r person in telling me that u r pin direction is wrong hence getting delay.

As its showing ambika nagar, but i am not aggree with this because he is moving on samata nagar and lelin nagar and if he is going to follow my pin location then he has moved at ambika nagar means u r representive is not giving proper information.

Second thing i have raised many orders previously but not faced such kind of issue then how its come now