[Resolved]  Swiggy — Order No.[protected]

I have placed an order and but not delivered and simply they cancelled the order and not refunding the amount. I try to call the delivery person by his mobile number to give the guidance about the location / landmark but he is not picking the call. I chat using customer chat but they didn't give the proper reply and they take more time to give the reply. I Need to get the full refund.

I ordered Cake from "The Cake World"
Delivery Person Name: Vijaya Kumar M
Mobile No. [protected]
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Jan 23, 2022
Complaint marked as Resolved 
Swiggy customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2021
Swiggy Customer Care's response
Hi Balaji, we understand the importance of timely delivery and this shouldn't have happened. Our apologies for the hassle you faced with our support team. We've highlighted this to the concerned team, they'll look into this and will update you at the earliest.
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