Swiggy — order no [protected].

Address:

Chulna, Thane, Maharashtra, 401202

We placed order and were waiting for delivery for one and half hours. The delivery person did not come. The contact no of the delivery person given on your app was switched off. Your customer care executive spoke to me twice. He too was not able to contact the delivery person and kept me on hold for 3 minutes. He too gave up. Since i had to go out for prayer, i told your executive not to deliver and cancel the order. We wanted the food for party and due to your unprofessional service, we had to suffer.
I received sms saying we are charging rs. 242 for cancelling the order. This is nonsense.in fact you should compensate me for not supplying my order.